We want you to love what you receive! But if there’s ever an issue, we’re here to help. Below is our return and replacement policy, designed to be simple and fair:
✅ Eligible Returns
We accept returns or offer replacements only in the following cases:
You received the wrong product
The product was damaged in transit
The product has manufacturing defects
📸 Note: For any return request, kindly share clear unboxing video/photos as proof within 48 hours of delivery.
❌ Non-Returnable Items
We do not accept returns for:
Size mismatch (please check size guide before ordering)
Change of mind or personal preferences
Custom-made or personalized items
🔁 Replacement Process
Email us at [your-email@example.com] or WhatsApp with your order ID and issue details.
Attach proof (photo/video).
If approved, we will send a replacement at no extra cost or initiate a refund as per your request.
📦 Return Window
All eligible issues must be reported within 48 hours of delivery. Requests made after this period will not be accepted.
💰 Refund Timeline
If a refund is approved:
It will be processed within 5–7 business days to your original payment method.
📞 Customer Support
We’re here to support you!
WhatsApp: 9176745651
Instagram: Yanthra_infinity
Email: Yanthra.r@gmail.com
🙏 Note from Us
As a small, growing business, we pour our heart into every product. We appreciate your understanding and support as we ensure every customer is satisfied with their experience!